FAQ

  • Alerts FAQ

    1. What is the difference between dynamic and multi factor alerts? - A dynamic alert is created on the trend lines or indicators and notifies you whenever the price breaks through, touches, or bounces off of a trend line or indicator. - A multi-factor alert allows you to create different conditio...
  • Billing FAQ

    1. How to upgrade/downgrade?     - Please reference our policies here. 2. How can I cancel?     -Please reference our policies here. 3. I am an existing customer and would like to take advantage of a discount?     - We allow existing customers to take advantage of sales by either upgrading or p...
  • General FAQ

    Can I look at multiple symbols at once? Yes, you can look at multiple symbols on the same chart by accessing your “Multi Symbol View” workspace. How can I see supply/demand? While there is no official “supply/demand”indicator, you can use the “Volume by Price” indicator to see areas of high/low v...
  • Scanner FAQ

    1. Can I scan every stock at once? - TrendSpider makes it easy to scan through thousands of symbols at once. Click the drop down on “scan through”, and select one of the various large indexes (Ex: NASDAQ NMS Composite, NYSE Composite, Russell 2,000) 2. Can the scan auto refresh? - At this ...
  • Strategy Tester FAQ

    What is the price behavior explorer telling me? The price behavior explorer allows you to visualize how your strategy’s trades would have behaved over a period of time. You can dive into the details of the Price Behavior Explorer here. What does the tabular data mean? The Tabular Data section is ...